We understand ordering clothing online is daunting sometimes.

How does the Size Fit Guarantee work?

  1. We pay for the shipping back to us for the incorrect size 
  2. We pay for the shipping for the correct size back to you

With our Size Fit Guarantee, we offer our customers a once off, all expenses paid free size exchange service. This means we will pay for the shipping from you back to us for the size that didn't fit and then we will also cover the cost of shipping the replacement size back to you.

*Please note, Size Fit Guarantee excludes sales, clearance and wholesale orders*

Our Size Fit Guarantee relates to all workwear and footwear.

The items must be returned to us in brand new condition with all tags attached and no signs of use/wear. You must create your exchange request within 24 hours of receiving your delivery. 

To submit your exchange please use our Return & Exchange Portal

If you have any questions related to our Size Fit Guarantee, please contact us info@genxsafety.com